Methodologies used to gain insight into consumers, business leaders and specialized professionals include:
- Focus groups
- Mini groups
- One-on-one in-depth interviews
- Dyads/friendship pairs
- Triads
- In-home and out-of-home ethnographies
- Online bulletin boards and focus group moderation
- Ideation/brainstorming sessions
Special Research Methodologies
- Video Diaries
- Video Diary Blogs
- Online Immersive journaling
- Community Space Management:
This methodology can help provide clients with continuous access to the customer as well as the development of a long-term relationship with them rather than only the answers to specific project-based questions
Aspects of the consumer's experience explored by TKInsights including the following:
- The Current Climate/Situation in their world vis-a-vis products, brands, market events
- The Attitudes and Usage Context- the social and physical environment in which a product is used
- The Purchase Process including in-store observation
- The Psychology behind product/brand purchase and usage
- The Influence of life stage, lifestyle, family dynamics and peer pressure on consumers' consumption habits and tendencies
- Gender, ethnic, class, regional and popular cultural influences
- Identification of the various segments of the target audience
- A 'Day in the Life' of the Consumer
- The Packaging Story