Methodologies used to gain insight into consumers, business leaders and specialized professionals include:

  • Focus groups
  • Mini groups
  • One-on-one in-depth interviews
  • Dyads/friendship pairs
  • Triads
  • In-home and out-of-home ethnographies
  • Online bulletin boards and focus group moderation
  • Ideation/brainstorming sessions


Special Research Methodologies

  • Video Diaries
  • Video Diary Blogs
  • Online Immersive journaling
  • Community Space Management:
  • This methodology can help provide clients with continuous access to the customer as well as the development of a long-term relationship with them rather than only the answers to specific project-based questions


Aspects of the consumer's experience explored by TKInsights including the following:

  • The Current Climate/Situation in their world vis-a-vis products, brands, market events
  • The Attitudes and Usage Context- the social and physical environment in which a product is used
  • The Purchase Process including in-store observation
  • The Psychology behind product/brand purchase and usage
  • The Influence of life stage, lifestyle, family dynamics and peer pressure on consumers' consumption habits and tendencies
  • Gender, ethnic, class, regional and popular cultural influences
  • Identification of the various segments of the target audience
  • A 'Day in the Life' of the Consumer
  • The Packaging Story